As I posted a few minutes ago, my Nokia would not turn on this morning. I posted (here) expressing my knee jerk anger.
Being an IT Pro by trade, and a Nokia shareholder (there, I said it), I felt I should at least make some effort to fix the device. If it was a software or firmware issue, rather than hardware, I figured I should stand a fighting chance. If I’d tried all I could, it should also equate to an easier refund experience at Phones4U tomorrow.
Lo-and-behold, two Bing searches later I found some guidance on the two known methods of resetting the anatomically similar Nokia Lumia 800. How many ways could those crazy Finns allow you to control the phone hardware through an identical button layout?
Not that many it turns out! The soft reset procedure outlined at ukmobilereview.com brought my Nokia Lumia 920 back to life. To give more detail, the phone appeared dead, inert, brick like. Pressing the power button on the side left the screen black & lifeless. Connecting the device to a charger or USB port did nothing. The soft reset process made the handset reboot and things have been OK so far.
I hope this doesn’t happen to other less IT savvy consumers, who frankly may just return this flagship handset in frustration and purchase and iPhone 5 with their monies. I sense a firmware update in this device’s impending future…